Frequently Asked Questions

Everything you need to know about protecting your devices with FUMI CASE.

What devices are FUMI CASE products compatible with?

We offer a wide range of protective cases for the latest iPhone, Samsung Galaxy, and Google Pixel models, as well as specialized sleeves for MacBooks and iPads.

How much protection do your cases provide against drops?

Our cases are engineered with shock-absorbent TPU and polycarbonate materials, with most models rated for military-grade drop protection up to 10 feet.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.

Do FUMI CASE products support wireless charging?

Yes, all of our smartphone cases are designed to be thin enough to support Qi-standard wireless charging and are compatible with MagSafe accessories where specified.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.